Warranty

TSG UK warrants the replacement of products due to defects in materials and/or workmanship for a period of 2 years from date of purchase. This statement is subject to the following conditions and limitations;

a) This warranty applies to the registered original retail purchaser only, and is non-transferable.

b) After a reasonable period* of use, (*typically 28 days from receipt) we will only repair or replace parts considered faulty, NOT complete assemblies.

c) The warranty excludes products that have been subject to; Modification, alteration, abuse, neglect, accident, improper care, lack of maintenance, commercial hiring, normal wear & tear, natural breaking or fading of colours and materials over time and/or exposure.

d) The original stickers on the inside of the helmet must not be removed.

e) All warranty claims must be made via the original supplying dealer (if applicable) and supported by proof of purchase. (Copies of service applicable handbooks may also be required for validation of correct maintenance).

f) No warranty claim can be considered valid until the item has been inspected and agreed by Ison Distribution.

g) In the event of a genuine warranty claim being validated; Original replacement parts only (or the nearest available equivalent parts) will be issued from Ison Distribution.

h) We strongly advise that any spares or parts are fitted by a suitably skilled person in accordance with our specifications. TSG and Ison Distribution cannot be held responsible for any damage caused by the fitting of a spare or replacement part.

i) Ison Distribution, and TSG, shall not be responsible for accidental or consequential damage or loss howsoever caused.

j) The user assumes any and all risks in using the products in any manner excluded by this warranty.

k) All returns follow the policy set out on our returns page.

l) This warranty in no way seeks to diminish your statutory rights, please refer to our general terms and conditions.

m) Specifications may be changed without prior notice.