Delivery

We offer fast and reliable delivery options in the UK.

We do not offer services to other Worldwide destinations and recommend checking your local distribution options from TSG International – at ridetsg.com.

Orders are processed Monday to Friday (excluding holidays) and delivered between Monday to Friday (excluding public holidays).

UK Mainland

  • Standard delivery within mainland UK is usually the next working day after dispatch.
  • Orders are dispatched as soon as possible after the order has been received, normally the same day if orders are placed by 12pm (GMT).
  • Orders over £50.00 in value are sent free of shipping charges.
  • For orders under £50.00 in value shipping is charged at £4.98 inc VAT.

UK Highlands and Islands*

  • Standard delivery is usually 2-3 days after dispatch.
  • Orders are dispatched as soon as possible after the order has been received, normally the same day if orders are placed by 12pm (GMT).
  • Orders over £50.00 in value are sent free of shipping charges.
  • For orders under £50.00 in value shipping is charged at £ 12.48 inc VAT.

*UK Highlands and Islands for shipping purposes includes:

Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles.

Scottish Highlands/Islands postcodes are defined as:

Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

please refer to ridetsg.com for orders to European destinations.

UK Mainland

  • Standard delivery within mainland UK is usually the next working day after dispatch.
  • Orders are dispatched as soon as possible after the order has been received, normally the same day if orders are placed by 12pm (GMT).
  • Orders over £50.00 in value are sent free of shipping charges.
  • For orders under £50.00 in value shipping is charged at £4.98 inc VAT.

UK Highlands and Islands*

  • Standard delivery is usually 2-3 days after dispatch.
  • Orders are dispatched as soon as possible after the order has been received, normally the same day if orders are placed by 12pm (GMT).
  • Orders over £50.00 in value are sent free of shipping charges.
  • For orders under £50.00 in value shipping is charged at £ 12.48 inc VAT.

*UK Highlands and Islands for shipping purposes includes:

Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles.

Scottish Highlands/Islands postcodes are defined as:

Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

please refer to ridetsg.com for orders to European destinations.

Frequently Asked Questions

You can find the answers to some common questions here.

Dependent on bank holidays and weekends, we aim to get your order to your door within 3 working days.
We put our orders on 24-hour courier services but we don't process orders over the weekend (sorry, we're out riding).
Therefore, sometimes orders will arrive next day, very occasionally they may take longer than 3 working days.
Contact us if you have any concerns.

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Please double check your spam folder for email from one of our couriers.
The team here provide the couriers with your details so that they can provide you with tracking details.
If you're still concerned, get in touch and we can confirm the tracking information for you.

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Please double-check your spam folder in your emails.
If you still cannot find one, get in touch and we can let you know if your order was successfully received.

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Contact Us

Get in touch with our team and we'll get back to you as soon as possible